On today's episode, I talk about how McDonald's taught me about effective coaching.
I share a concrete definition for coaching, I talk about the differences between coaching, training, managing, and leading, then I discuss why all managers need to be good coaches and finally, I provide a couple actionable tips for how to know when to actually put on the coaching hat.
Also mentioned in this episode:
Show Notes: YourBestManager.com/85
On today's show, we talk about the impact that our actions have on the people we lead. Sometimes they are intentional, sometimes unintentional. Sometimes they are positive... and sometimes... maybe not.
Featured on FOX, CBS, ABC & NBC, Betsy Allen-Manning is well known for developing credible, respected & impactful leaders for organizations. With over 15 years experience as a leader for multi-billion dollar corporations, including the Beverly Hilton, Wynn Hotels & Disney, Betsy has been able to develop employee training programs for the Golden Globe events and Encore Beach Club, which is Steve Wynn’s $70 million dollar establishment in Las Vegas. As a leader, keynote speaker & corporate trainer, Betsy trains leaders for some of the top companies in the nation, including: Toshiba, BMW, TSA and the U.S. Department of Defense.
Show Notes: YourBestManager.com/BetsyAllenManning
Happy Wednesday Everybody!
And it is actually Wednesday, May 31st 2017 when I am recording this, and this episode is being released Wednesday May 31st 2017, which means I am recording this show extremely last minute.
But that’s partly by design, because I’ve got an exciting announcement to make and I wanted to make sure that it was actually ready before I put this show together!
Although to be honest, it would have been really nice if everything was ready about 8 hours ago.
Regardless, welcome to another episode of the Your Best Manager podcast!
I’m hijacking my own show today with a very short message instead of a leadership expert interview because I’m going to ask you to do something for me today and I didn’t want anything else to compete with this message.
And I’d like you to take action on what I am about to say, right now.
I’ve only mentioned this a few times on the podcast, but tomorrow is the official launch of the “What If” Project.
I’d like you to join me for it.
So click this link right now --> Join the "What If" Project: 30 Days. 30 Leadership Tips. 30 Opportunities.
You can watch a video there, enter your name and email address, and that’s it. You are done!
And while you are doing that, I’ll explain exactly what the “What If?” project actually is.
Essentially, it’s 30 days of free leadership development training.
Because the concept is… well, what if?
What if managers did just ONE thing, Every Day, to become a different kind of manager? Like, what if all it took to become a better leader was to do just one small thing, each and every day?
I can do one small thing every day. Everyone can do one small thing.
Big change can be daunting, but big change often happens through the snowball effective of small changes, of tiny little steps, over time.
So what I am doing is I am going to be sharing 30 leadership tips over 30 days. And these 30 leadership tips are primarily based off of conversations I’ve had with other leadership experts on this show.
And once you sign-up for the What If project, through this link --> Join the "What If" Project: 30 Days. 30 Leadership Tips. 30 Opportunities.
...You will get access to all of these 30 tips, which I’ll be delivering through short, 5-minute-ish, live videos, every day!
And, if you don’t use Facebook, don’t worry.
Although I’ll be doing these videos through Facebook live, I’ll also be emailing out the tip of the day, every day, and posting the video replays on my website afterward so that you don’t miss a thing.
Also, I am going to be hosting 4, 30-minute webinars through the course of the month on 4 topics, including performance management, employee engagement, recruiting and retention, and time management.
And even if you aren’t actually listening to this podcast episode on Wednesday May 31st… so even if it’s June 27th when you are listening to this episode, you can still sign-up, right now, and access everything.
There is a reward for those of you who sign-up earlier… like, the sooner, the better the reward… but I can’t tell you what that reward is, you’ll just have to find out for yourself.
Alright, so again… click this link (Join the "What If" Project) to sign up, join me every day for 30 days as I share some of the 30 best leadership tips I know (tips that are backed up by some of the incredible guests I’ve had on this show), and let’s get this snowball of leadership change rolling!
I can’t wait.
Many managers don't think that employee training is their responsibility... that maybe it's HR's job or corporates job, or even on the employee to figure it out on their own.
Other managers recognize the responsibility they have to ensure their people are trained properly, but when it comes to actually teaching new material? Well, they aren't very good at it.
Regardless of where you fall, I'll reinforce why it's your responsibility to be an effective trainer but I'll also share with you a 4-step employee training framework that just... works!
Show Notes: YourBestManager.com/82
"8 years later, I welcome failure!" - Sean Douglas
Sean Douglas is a veteran of the United States Air Force, a certified Master Resilience Trainer, and a professional Motivational & Inspirational Speaker. He enlisted in the Air Force in 2001 right after 9/11, has been deployed to multiple locations, and performed a multitude of duties all over the world. Sean spent four years as a Drill Instructor in Air Force Basic Training where he developed over 600 young men and women into military leaders. Not surprisingly, he is energetic and passionate about inspiring others to succeed. Sean’s interactive training develops the participants’ skills in the Mental, Physical, Social and Spiritual domains of Resilience, and leaves people better equipped to manage change effectively.
Show Notes: YourBestManager.com/SeanDouglas
“You’re not a manager to make friends, you’re a manager to help people be their best.” - Glenn Mattson
Glenn Mattson is a seasoned veteran of the selling profession. He’s personally built one of the leading franchises for Sandler Training with his office ranking consistently in the top 1% of trainers worldwide. His niche is working with financial services producers and field managers who want to shorten their selling cycles, grow their revenues and boost their team’s productivity and margins for profit. Among Glenn’s clients are MDRT as well as Court of The Table members who attribute a great deal of their success to the principles, practices and, above all, the accountability Glenn brings to their practice. Glenn is based in Long Island, NY but he’s usually ‘in the field’, working with clients all over the US to help them grow their business, revenues, and profits.
Show Notes: YourBestManager.com/GlennMattson
While there are 5 reasons why you don't need to have a weekly staff meeting, there are 2 reasons why you need one... but maybe not just one. Maybe two.
Sound over the top?
Perhaps, but while most weekly staff meetings lower productivity and employee engagement, my non-conventional approach to weekly staff meetings improves communication and leads to motivated teams.
Show Notes: YourBestManager.com/79
It’s important from time to time to offer some differing perspectives on leadership styles and management styles that work really well within their context.
On today's show, I chat with Michael Mindes about a unique and non-conventional approach to leadership... that really works!
Michael Mindes is the Founder of a multi-award-winning company of hobby board games, which he grew from a side interest into a multi-million dollar business. Michael’s company, Tasty Minstrel Games (TMG), exists to heal the world by providing games that strengthen family unity, communication, and love. There is also a particularly interesting aspect to the way in which Michael runs his office based team. He has implemented a 'self-directed’ approach where there is no hierarchy and each team member is self-organized. It has proved to promote a happy, productive work environment and continues to make Michael’s business thrive.
Show Notes: YourBestManager.com/MichaelMindes
I chat with Kevin Kruse about employee engagement, leadership development, one-on-one meetings, and how managers can and should give feedback!
Kevin Kruse is the Founder & CEO of LEADx.org, a New York Times Bestselling Author, and the Host of the LEADx Podcast. After discovering the power of Wholehearted Leadership and Extreme Productivity, Kevin built and sold several, multimillion dollar technology companies, winning both Inc. 500 and Best Place to Work Awards along the way.
Kevin is also the author of several books including We: How to Increase Performance and Profits through Full Engagement, Employee Engagement 2.0, and 15 Secrets Successful People Know About Time Management. He is a Forbes leadership columnist and was also named to the Top 100 Business Thought Leaders list by Trust Across America.
Show Notes: YourBestManager.com/KevinKruse
On today's show, I discuss my new course (launching on Udemy.com) all about hiring.
The Ultimate Manager's Guide to Hiring Great People: Find Applicants, Identify Promising Candidates, Screen & Interview Potential Employees, and Make Great Hiring Decisions.
I'll tell you why I created the course, what's included, and how you can get it for free... if you act fast!
Show Notes: http://yourbestmanager.com/76
Get the hiring course for Free: http://yourbestmanager.com/hiring
In this episode, I chat with Heather Havenwood about the gender gap, avoiding a victim mentality, embracing your strengths, and finding a career that... just... fits!
Heather Ann Havenwood, CEO of Havenwood Worldwide, LLC and Chief Sexy Boss, is a serial entrepreneur and is regarded as a top authority on internet marketing, business strategies, and marketing. Since marketing her first online business in 1999, bringing together clients and personal coaches, she has played an active role in the online marketing world since before most even had a home computer.
In 2006, she started, developed and grew an online information marketing publishing company from ground zero to over $1 million in sales in less than 12 months. Heather has been named one of the Top 50 Must Follow Women Entrepreneurs for 2017 by the Huffington Post. She is also the author of Sexy Boss: How the empowerment of women is changing the Rule Book for Sex, Money, and Success.
Show Notes: http://yourbestmanager.com/heatherhavenwood
Darci Lang is an inspiring motivational speaker who specializes in assisting organizations by creating a new philosophy within the workforce - Focus on the 90% - affecting change, solutions, innovation, and leadership. She challenges participants to look in the mirror and reflect on the positives in life: what we have, what we can change, and how our focus affects those around us, at work and in our personal lives.
Darci is a professional speaker, a best-selling author, a blogger, a wife and a mom to two teenage children. She has won the Saskatchewan Woman Entrepreneur of the Year Award, Achieving Business Excellence Award, been a finalist in the Canadian Women Entrepreneur of the Year Awards and nine other nationally recognized business excellence awards.
Show Notes: YourBestManager.com/DarciLang
Whether you are responsible for 50-60 employees or you only have 2-3 direct reports, quarterly meetings are incredible opportunities.
In today's episode, I'll teach you why a quarterly team meeting can be so valuable, the dangers of screwing it up, and I'll take you step-by-step through how to pull off and run an engaging, educational, inspiring meeting that will set the tone for high team performance.
Lee Caraher is the Founder and CEO of Double Forte, a national public relations and digital media agency, based in San Francisco, that works with beloved consumer, technology, and wine brands. Lee is a highly sought after communications expert known for her business-building acumen and insights.
Lee is also an acclaimed author and speaker and a recognized expert on creating high performing, positive, intergenerational workplaces. Through her work, she shows companies how to embrace the qualities of different generations, and how to recognize the significant benefits of shifting the definition of company loyalty from a long tenure of employment to a lifetime of allegiance regardless of employment status.
Check out Lee’s most recent book, The Boomerang Principle: Inspire Lifetime Loyalty from Your Employees
Show Notes: YourBestManager.com/LeeCaraher
Dan Lok, A.K.A, The King of High-Ticket Sales, is one of the highest-paid and most in-demand consultants in the luxury and high-ticket space. Dan is the creator of High-Ticket Millions Methodology (™), the world’s most advanced system for getting high-end clients and commanding high fees with no resistance.
He works exclusively with business coaches, consultants, executive coaches and other service professionals who want a more sustainable, leveraged lifestyle and business through high-ticket programs and equity income.
Dan is one of the extremely rare keynote speakers and business consultants that actually owns a portfolio of highly profitable business ventures. Not only is he a two-time TEDx opening speaker, he’s also an international best-selling author of over 12 books and the host of the Shoulders of Titans show.
Show Notes: http://yourbestmanager.com/danlok
One-on-One Meetings: What they are, why they are effective, and how to run them.
What is a One-on-One meeting?
Well, quite simply, a one-on-one meeting is a meeting between two people. The manager and the employee. But the key thing is that while it is your responsibility as a manager to organize, schedule, and ultimately ensure the meeting is a good use of time... it's not your meeting. It's your employee's meeting and it's your employee's agenda.
CLICK HERE to download your one-on-one meeting agenda template
Neville Chamberlain is the CEO of Britewrx Inc. and a Transformational Business Strategist who helps organizations align their boards, executive and management teams, rapidly develop strategy, innovate business models and develop new products and services.
With a 30+ year career spanning technology, multiple CxO positions, consulting, large and small enterprises and various startups in multiple countries, Neville has the breadth, depth and track record to engage with teams at any level and bring about radical change in culture, thinking, technology and business.
Show Notes: YourBestManager.com/NevilleChamberlain
Dr. Jason Brooks has almost 25 years’ experience in senior leadership roles in multi-million and multi-billion dollar organizations in multiple industries. He is founder and CEO of The Catalyst Leadership Group, a leadership solutions firm focused on growing leaders from the “inside-out” and helping them to unleash their full potential to deliver high-impact results through their work and leave a legacy of success and significance in life.
As an entrepreneur, executive leadership consultant, executive coach, bestselling author, speaker, and co-host of the Step into Leadership Podcast, he brings a heart for helping leaders of all kinds achieve their greatest potential, one step at a time.
Dr. Jason lives just north of Nashville, Tennessee with his bride, Darla and three wonderful children.
Show Notes: http://yourbestmanager.com/drjasonbrooks
The topic for today’s episode is how to run a great meeting.
If you’ve been with me over the past couple of months, you know that I’m going through a series each Monday on the Fundamentals of Management, and one of the core skills that every manager needs to develop is the ability to run a great meeting.
So, in preparation for this show, like I do every week, I spent some time researching and reviewing some of the advice that is out there on the topic of running a meeting.
What’s funny is that almost every single article, video, blog post, and book, on this subject starts off the same way.
Like, exactly the same way.
It goes something like this, [clear throat]
We’ve all been there. Sitting around that boardroom table, wishing we were anywhere but in this unnecessary meeting, listening to the boss or some other person drone on about stuff we already know or don’t really need to know.
It’s that this point that I am supposed to cut away from whatever vivid depiction of a complete waste of time I’ve drawn out and transition into a word of warning.
You know, you should probably listen to what I’m about to teach you, otherwise, the meetings you run could be just like this. Boring, useless, unproductive, and demoralizing to your team.
What’s sad though is that 90% (actually, since I’m making this stat up, let’s go with 99%), 99% of the advice that follows begins with this foundational point:
Now, I’m obviously poking fun at this advice for a reason, and it’s not because that’s bad advice.
In fact, I agree, there are many meetings that appear to be run without a clear purpose and at best are simply unnecessary uses of time and resources.
The problem is, and you know this if you’ve ever run a meeting before, you ran the meeting because you thought there was a good reason for it!
I mean, let’s be honest, who has ever decided to run a meeting without an objective in mind? Who sat in their office and thought, I’m going to gather my team together for an hour and a half to intentionally waste their time.
So if everyone who runs a meeting runs a meeting with a purpose or objective in mind… why is this always the first piece of advice given? Why does every meeting expert start off by telling people, telling managers and leaders, to define a purpose for the meeting?
I don’t know, actually. Maybe the advice always starts off this way because most meetings aren’t run well, and it’s a really easy first step.
But instead of regurgitating the common top 10 tips on running a great meeting, I’m going to reverse engineer how to run a great meeting, and hopefully, provide you with some actionable advice you can walk away from this conversation with.
You ready? Let’s go.
Lolly Daskal is one of the most sought-after leadership coaches in the world. Her extensive cross-cultural expertise spans 14 countries, six languages and hundreds of companies.
As founder and CEO of Lead From Within, her proprietary leadership program is engineered to be a catalyst for leaders who want to enhance performance and make a meaningful difference in their companies, their lives, and the world.
Lolly was designated a Top-50 Leadership and Management Expert by Inc. Magazine, Huffington Post honored Lolly with the title of The Most Inspiring Woman in the World, and her writing has appeared in HBR, Inc.com, Fast Company (Ask The Expert), Huffington Post, Psychology Today, and others.
Lolly’s proprietary insights are the subject of her new book, The Leadership Gap: What Gets Between You and Your Greatness.
Show Notes: http://yourbestmanager.com/lollydaskal
Dr. James Kelley is the Founder and CEO of Brave Endurance, a consultancy that assists organizations in gaining a better understanding of their employees’ well-being. He is also the host of the “Executives After Hours: Real Conversations with Leaders” podcast. James has developed strong partnerships around the world and brings them to the table when partnering with a client to enhance their well-being initiative. James brings a unique leadership style and perspective to the corporate well-being space, due to his marketing, research, and cultural experience.
Show Notes: YourBestManager.com/DrJamesKelley
Do you want to make a great hiring decision? Use these 5 interview questions to ensure that you've got the right candidate.
Gene Hammett is a writer, speaker, and strategic coach. He is the founder of LeadersintheTrenches.com and the host of the Leaders in the Trenches Podcast which is recognized as a top podcast for entrepreneurial leaders. Over 1 million people have listened to his podcast or used his materials to shift their inner game to create winning strategies. Gene’s specialty is helping leaders become THE choice rather than A choice in their market.
Show Notes: YourBestManager.com/GeneHammett
Well isn't this embarrassing.
Episode 62 was supposed to be another epic interview and it was supposed to have been released this morning (Wednesday) at 4 AM MST... but it wasn't.
Don't worry, I explain it all in this episode (if you can even call this an episode)
More Info: YourBestManager.com/where-is-episode-62/
Continuing the series on the Fundamentals of Management, this is the 3rd of 4 episodes on the topic of hiring!
As a former Recruiter, that means that I get the opportunity to summarize what I learned over 8 years of helping companies hire people. This is the 10-step plan that the best managers follow when hiring internally.
So if you are ready to hire? Well, here's your plan!
PLUS - check out the show notes for an epic resource / recruiting guide!