Maybe this was the year to forget. Maybe this was the year you lost your job, lost a loved one. Maybe you went through some financial struggles, some relationship challenges. Maybe you battled anxiety at work. Maybe you were overwhelmed by your responsibilities. Maybe your business suffered. Maybe you didn’t spend enough time with your family. Maybe you didn’t accomplish the things you wanted to. Or maybe you blinked and 2016 was just over.
But perhaps it was a great year for you. Maybe you got promoted this year? Landed your dream job, got married! Maybe you made some significant changes to your health or lifestyle. Maybe you traveled to new places. Maybe you finally got your finances in order or perhaps you bought a new house this year. Maybe you welcomed a new addition to your family… a child… or even a pet.
Regardless of how your year went, one of the nice things about this time of year is that it’s a time where we can reset and recharge. We get to clean those whiteboards, flip open a new calendar and welcome a world of possibilities on January 1st.
As it’s the time of year for goal setting and new year’s resolutions, I wanted to offer some considerations for you, a leader and a manager, as we cross the line from the year 2016 to 2017.
Show Notes: http://yourbestmanager.com/
I had a million thoughts run through my mind as I tried to find a way to connect people management with Christmas. For starters, I recognize that not everyone listening celebrates Christmas, and some may care less about this time of the year.
However, I celebrate Christmas, and regardless of where you stand on the holiday, it’s a holiday… and it’s an important one for me.
But I didn’t want to butcher the Christmas message by trying to slap some motivational quote or management principle on top of it, so I’ve decided to do something very simple today.
I’m not sure where or when you will be listening to this episode, but I’m also not sure how frequently the real Christmas story is shared out in mainstream media these days. So I thought for those of you who don’t know the “reason for the season”… or even those who do know it, maybe today would be a nice opportunity to just listen to that story and sit in wonder for a few minutes.
Show Notes: http://yourbestmanager.com/Christmas2016
Lee Cockerell is the former Executive Vice President of Operations for the Walt Disney World Resort. As the Senior Operating Executive for ten years, Lee led a team of 40,000 Cast Members and was responsible for the operations of 20 resort hotels, 4 theme parks, 2 water parks, a shopping & entertainment village and the ESPN sports and recreation complex in addition to the ancillary operations which supported the number one vacation destination in the world.
One of Lee’s major and lasting legacies was the creation of Disney Great Leader Strategies which was used to train and develop the 7000 leaders at Walt Disney World. Lee has held various executive positions in the hospitality and entertainment business with Hilton Hotels for 8 years and the Marriott Corporation for 17 years before joining Disney in 1990 to open the Disneyland Paris project.
Show Notes: http://yourbestmanager.com/leecockerell
Are you afraid to fail? Are you afraid to set challenging goals or take risks as a leader or manager because you are worried about what other people think?
As Robert Kiyosaki said, “Winners are not afraid of losing. But losers are. Failure is part of the process of success. People who avoid failure also avoid success”.
In today's episode, I'm going to share a goal that I set... and missed. We'll also discuss when it's okay to fail and when it's not okay to fail... because if you aren't giving your best to what you do, then you kind of deserve the results you get.
Show Notes: http://yourbestmanager.com/afraid-to-fail
Shamir Ladhani is a Professional Engineer, a Stress and Human Performance Coach & Trainer, and provides management consulting to organizations. He received his Graduate Degree in Electrical Engineering from the University of Calgary and has since held many senior-level positions, including as Vice President of ENMAX Power Corporation. Shamir has helped business owners reduce operating costs, enhance personal performance, overcome personal and staff challenges and improve their decision-making capability. He also helps people transform ‘fear into fuel’ so they can move through adversity quickly, efficiently and effectively.
Show Notes: http://yourbestmanager.com/shamirladhani
Barry Posner is the Accolti Endowed Professor of Leadership at the Leavey School of Business, Santa Clara University, where he served for 12 years as Dean of the School. Barry received the Association of Talent Development’s highest award for Distinguished Contribution to Workplace Learning and Performance. He has been named as one of the nation’s top management and leadership educators by the International Management Council, recognized as one of the Top 50 leadership coaches in America, ranked among the Most Influential HR thinkers in the world by HR magazine, and listed among the Top 75 Leadership and Management Experts in the world by Inc. Magazine. Barry is also the co-author (with Jim Kouzes) of the award-winning and best-selling leadership book, The Leadership Challenge.
Show Notes: http://yourbestmanager.com/barryposner
The majority of your employees are likely unmotivated and disengaged. It's a harsh reality that managers are facing today and it is one of the 3 reasons why employees underperform.
Through this episode, we are discussing the third reason for poor performance. Your employees don't care (Ouch). But here's the good news. Helping an employee overcome a lack of motivation is incredibly rewarding... and it's easier than you think!
Today you will learn why effective goal setting can help your employees become motivated and engaged (and ultimately improve their performance).
Show Notes are at http://yourbestmanager.com/013-employee-motivation
Jim Rembach has worked very hard to become a better manager. Even as a strategic and tactical advisor, speaker, board member, and thought leader he tries to build on what he has learned and seeks what he should know. He is both a mentor and a student.
Jim is the Board Chair for Call Center Coach, a Call Center Leadership Council Member, CX Expert for the Customer Experience Professionals Association, and is a certified Emotional Intelligence (EQ) practitioner. He is a contact center auditor and employee retention specialist who holds a US trademark for the “Servant Teamwork®” leadership and organizational transformation methodology. Jim is the SVP for Customer Relationship Metrics and the Principle for Beyond Morale. He’s also the host of the exhilarating and long-running, Fast Leader Show where you can listen to guests do the Hump Day Hoedown.
Show Notes: http://yourbestmanager.com/jimrembach
Terry 'Starbucker' St. Marie has been in the business world for over 34 years in various leadership positions, most recently as the Senior Vice President of Operations for Bresnan Communications, a cable TV operator in the Rocky Mountain west. Now, living in Portland Oregon, he is a leadership & business consultant, entrepreneur, writer, coach, and angel investor. He has also been recognized by Inc. Magazine as one of the top 100 Leadership and Management Experts.
Terry’s biggest passion has been the practice of what he calls More Human Leadership. He is also the co-founder of an online magazine focused on Oregon entrepreneurs which can be found at BuiltOregon.com
Show Notes: http://YourBestManager.com/TerryStarbucker
There are only 3 reasons why employees underperform. Through this episode, we are discussing the second reason for poor performance. Incompetence. Sometimes, employees will consistently underperform because they are not actually capable of performing. It can be a difficult realization, but it's critical that this one gets diagnosed and addressed properly.
Today you will learn 3 steps that you should take in order to address and manage an incompetent or incapable employee on your team... and you might be surprised with the first step.
Show Notes are at http://yourbestmanager.com/010-incompetent-employees
Dov Baron has been speaking internationally for over 30 years, he’s the man with a finger on the pulse of the evolving world of NextGen leadership. One of Inc. Magazine’s Top 100 Leadership Speakers to hire, Dov Baron is a master storyteller! Considered by many as the leading authority on Authentic Leadership, and the founder of Full Monty Leadership and the Authentic Speaker Academy for Leadership. Outside of his speaking and training, Dov works with multi-disciplinary leaders and executive teams to build the bonds that create organizational cultures that become Fiercely Loyal.
Dov is a bestselling author of several books. His latest book is Fiercely Loyal; How High Performing Companies Develop and Retain Top Talent. He also writes for and has been featured in many industry magazines including being featured on CNN, CBS Small Business Pulse, SHRM, Yahoo Finance, Boston Globe, Business in Vancouver, USA today, CEO, Entrepreneur and many more.
Show Notes: http://yourbestmanager.com/dovbaron